Monday 15th April 2024

Privacy Polices

Introduction

We value the trust you place in us. That’s why we insist upon the highest standards for secure
transactions and customer information privacy. Please read the following statement to learn about our
information gathering and dissemination practices.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of
any changes, please review this policy periodically.

By visiting this website, you agree to be bound by the terms and conditions of this Privacy Policy. If you
do not agree, please do not use or access our website.

By mere use of the website, you expressly consent to our use and disclosure of your personal
information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to
the Terms of Use.

Collection of Personally Identifiable Information and other Information

When you use our website, we collect and store your personal information which is provided by you
from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth, and
customized experience. This allows us to provide services and features that most likely meet your needs,
and to customize our website to make your experience safer and easier. More importantly, while doing
so we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the website without telling us who you are or revealing any personal
information about yourself. Once you give us your personal information, you are not anonymous to us.
Where possible, we indicate which fields are required and which fields are optional. You always have the
option to not provide information by choosing not to use a particular service or feature on the website.
We may automatically track certain information about you based upon your behavior on our website.

We use this information to do internal research on our users’ demographics, interests, and behavior to
better understand, protect and serve our users. This information is compiled and analyzed on an
aggregated basis. This information may include the URL that you just came from (whether this URL is on
our website or not), which URL you next go to (whether this URL is on our website or not), your
computer browser information, and your IP address. We use data collection devices such as ‘cookies’ on
certain pages of the website to help analyze our web page flow, measure promotional effectiveness, and
promote trust and safety. ‘Cookies’ are small files placed on your hard drive that assist us in providing
our services. We offer certain features that are only available through the use of a ‘cookie.’ We also use
cookies to allow you to enter your password less frequently during a session. Cookies can also help us
provide information that is targeted to your interests. Most cookies are ‘session cookies,’ meaning that
they are automatically deleted at the end of a session. You are always free to decline our cookies if your
browser permits, although in that case you may not be able to use certain features on the Website and
you may be required to re-enter your password more frequently during a session.

Additionally, you may encounter ‘cookies,’ or other similar devices on certain pages of the website that
are placed by third parties. We do not control the use of cookies by third parties.

If you choose to buy on the website, we collect information about your buying behavior.

If you transact with us, we collect some additional information, such as a billing address, a credit / debit
card number and a credit / debit card expiration date and/ or other payment instrument details and
tracking information from cheques or money orders.

If you choose to post messages on our message boards, chat rooms or other message areas or leave
feedback, we will collect that information you provide to us. We retain this information as necessary to
resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send
us correspondence about your activities or postings on the website, we may collect such information
into a file specific to you.

We collect personally identifiable information (email address, name, phone number, credit card / debit
card / other payment instrument details) from you when you set up a free account with us. While you
can browse some sections of our website without being a registered member, certain activities (such as

placing an order) do require registration. We do use your contact information to send you offers based
on your previous orders and your interests.

Use of Demographic / Profile Data / Your Information

We use personal information to provide the services you request. To the extent we use your personal
information to market to you, we will provide you the ability to opt-out of such uses. We use your
personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect
money; measure consumer interest in our products and services, inform you about online and offline
offers, products, services, and updates; customize your experience; detect and protect us against error,
fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you
at the time of collection.

With your consent, we will have access to your SMS, contacts in your directory, location and device
information. We may share this data with our affiliates. In the event that consent to this such use of
data is withdrawn in the future, we will stop collection of such data but continue to store the data and
use it for internal purposes to further improve our services.

In our efforts to continually improve our product and service offerings, we collect and analyze
demographic and profile data about our users’ activity on our website.

We identify and use your IP address to help diagnose problems with our server, and to administer our
website. Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact
information and demographic information (like pin code, age, or income level). We use this data to tailor
your experience at our website, providing you with content that we think you might be interested in and
to display content according to your preferences.

Sharing of personal information

We may share personal information with our other corporate entities and affiliates. These entities and
affiliates may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose personal information to third parties. This disclosure may be required for us to provide
you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to
facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate
fraudulent or illegal activities related to our Services. We do not disclose your personal information to
third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such
disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We
may disclose personal information to law enforcement offices, third party rights owners, or others in the
good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy;
respond to claims that an advertisement, posting or other content violates the rights of a third party; or
protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share / sell some or all of your personal information with another business
entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-
organization, amalgamation, restructuring of business. Should such a transaction occur that other
business entity (or the new combined entity) will be required to follow this privacy policy with respect to
your personal information.

Links to Other Sites

Our website links to other websites that may collect personally identifiable information about you.
Logoporium is not responsible for the privacy practices or the content of those linked websites.

Security Precautions

Our website has stringent security measures in place to protect the loss, misuse, and alteration of the
information under our control. Whenever you change or access your account information, we offer the
use of a secure server. Once your information is in our possession we adhere to strict security
guidelines, protecting it against unauthorized access.

Choice/Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-
related) communications from us on behalf of our partners, and from us in general, after setting up an
account.

If you want to remove your contact information from all www.gadgetguruindia.com lists and
newsletters, please visit unsubscribe.

Advertisements on www.gadgetguruindia.com

We use third-party advertising companies to serve ads when you visit our website. These companies
may use information (not including your name, address, email address, or telephone number) about
your visits to this and other websites in order to provide advertisements about goods and services of
interest to you.

Your Consent

By using the website and/ or by providing your information, you consent to the collection and use of the
information you disclose on the website in accordance with this Privacy Policy, including but not limited
to your consent for sharing your information as per this privacy policy.

If we decide to change our privacy policy, we will post those changes on this page so that you are always
aware of what information we collect, how we use it, and under what circumstances we disclose it.

 Returns Policy
Most items purchased from sellers listed on www.gadgetguruindia.com are returnable within the 7 days
return window, except those that are explicitly identified as not returnable.

it is determined that the product was not damaged while in your possession;the product is not different
from what was shipped to you;the product is returned in original condition (with
brand’s/manufacturer’s box, MRP tag intact, user manual, warranty card and accessories)

For the products that are returned by the customer, the refund is issued to the original payment method
(in case of pre-paid transactions) or to the bank account the details for making such refund and the
timelines are detailed in the refund policy available.
Once we receive your return or the seller notifies us of receipt of return, as the case may be, a refund is
issued to the original payment method (in case of pre-paid transactions) or to your bank account.
For Pay on Delivery orders, refunds will be processed either to your bank account (via National
Electronic Funds Transfer (NEFT).
Refund Timelines:

Credit Card/ Debit Card, Net Banking Account (Credited to Bank Account), UPI Linked Bank Account-5 to
8 Business Days.Paper Cheques-10 to 12 business days.
General Returns Policy

Products are returnable within the applicable return window if you’ve received them in a condition that
is physically damaged, has missing parts or accessories, defective or different from their description on
the product detail page on www.gadgetguruindia.comIf you report an issue with your Smartphone,
Tablet, Laptop, Television, Air Conditioner, Refrigerator, Washing Machine, Microwave, we may
schedule a technician visit to your location. Services Terms and Conditions, a resolution will be provided
based on the technician’s evaluation report.Return will be processed only if:it is determined that the
product was not damaged while in your possession;the product is not different from what was shipped
to you;the product is returned in original condition (with brand’s/manufacturer’s box, MRP tag intact,
user manual, warranty card and all the accessories therein).If you wish to return an electronic device
that stores any personal information, please ensure that you have removed all such personal
information from the device prior to returning. Gadget Guru India shall not be liable in any manner for
any misuse or usage of such information.Products may not be eligible for return in some cases, including
cases of buyer’s remorse such as incorrect model or color of product ordered or incorrect product
ordered.Products marked as “non-returnable” on the product detail page cannot be returned.Additional
information is not required to return an eligible order unless otherwise noted in the category specific

policy.Products may be eligible for replacement only if the same seller has the exact same item in
stock.If the replacement request is placed and the seller does not have the exact same product in stock,
we will provide a refund.Products purchased by international customers are not eligible for returns.
However, orders made by international customers are eligible for refunds.